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Diagnostics & Repairs
With more than 15 years experience, whatever your problem, we will attempt to diagnose and fix your PC onsite.
Should it be necessary to take your PC to our workshop for further diagnostics or repair, reduced workshop rates will apply and we will return your PC within 24 to 48 hrs at a time to suit you.
PC-Fixer possesses state-of-the-art diagnostic hardware and software tools and we carry an extensive range of replacement components. Should it be necessary to order-in any particular components, we can take delivery in 24 to 48 hrs. You can rest assured that your PC won't be "in-the-shop" for weeks, and then we'll return your PC and provide a full setup in your home, giving you a full report of actions taken.
If you are able to give PC-Fixer basic details as to your PC (processor, memory, operating system etc) and a description of the specific problems you are experiencing, we can usually advise as to what the problem is likely to be over the telephone, and advise as to estmated charges accordingly.
When appropriate, we will advise as to the best course of action, for example, if your PC is more than 4 years old ... budget allowing, it may be a better value option to consider an upgrade, whatever, your individual situation, we will give you the best unbiased advice, we want you back as a loyal customer so we won't simply try to maximise our charges (unlike some comapnaies we have encountered).
No-Fix-No-Fee - applies if we are unable to diagnose and repair a fault. If a fault is diagnosed and you choose not to proceed with repair you will still be liable for the fees incurred up to that point.
100% discretion guaranteed, we afford our customers respect and privacy, you may rest assured that we will not look at any data or software licence keys held on your PC.
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